How to Integrate Government Software Within Your IT Budget
The digital revolution of recent decades has propelled countless innovations in the technological function and efficiency of local, state, and federal agencies worldwide. The development of numerous government software solutions has led to further progress in data extraction, mining, analysis, and delivery of critical public services.
Still, the drive for improved transparency, efficiency, and effectiveness across all governmental functions continues to intensify. Citizens, regulating institutions, and political leaders insist that high-quality service delivery must be achieved at minimal cost to the taxpayer.
Indeed, since the onset of pandemic lockdowns in early 2020, never before has modern, connected online access been such an essential component of successful telecommuting, purchase of goods and services, and public safety.
From Digital Revolution to Connected Revolution
Fortunately, Government Technology science continues to evolve, and we now possess solutions enabling various tasks across multiple tech applications. These advancements allow for knowledge-sharing, speedier services, accuracy, and limited redundancy.
Velosimo, a cloud-based Integration Platform as a Service (iPaaS) provider, is ushering in the Connected Revolution with no-code, integrated software connectors that have revolutionized how government agencies conduct business. The result? Citizens benefit from high-quality public services, and government employees enjoy easy-to-use streamlined digital applications. This connectedness is a comprehensive solution to maximizing the operational efficiency of virtually all government functions and ensuring modern connected digital experiences for all.
Why Integrating Your Software Matters
Enhanced Data Flow
The pathway that data takes once it enters an application affects the final output's speed, quality, and accuracy. Whether you work in the public, private, or non-profit sectors, you have undoubtedly had the experience of inputting information into an application, which, in turn, has to be integrated into another application. Well, as much as those vendors may tout the compatibility of their products with other system processes, it simply does not turn out as expected. For example, you must wait until IT support comes up with a patch, or worse, you and your team must complete tasks manually. When this happens, employees become overwhelmed, and customers become dissatisfied.
The team at Velosimo created an integration platform on which multiple government software apps can reside. They also developed off-the-shelf connectors that allow the applications to interface or "talk to each other." This innovation is a critical component of strengthening data integrity and promoting interoperability.
The vast expanse of state, local, and federal government services that the public sector has come to rely on is a challenging enterprise. Each department is responsible for critically vital information about citizens, regulations, costs, revenue, and benefits. Uncoordinated, non-synchronous, disparate systems create havoc for constituents and destroy any hopes for operational efficiency.
A case in point is the National Audit Office in the United Kingdom which revealed massive overpayments of pension benefits and untimely processing of student loan applications. On a much more serious note, the audit also found that better-integrated healthcare could have saved hundreds of lives each year and improved patients' quality of life. The authors reported that acquiring and utilizing digital technology solutions would lead to more high-quality services and significant cost savings.
Facilitating a Connected Experience
Well-integrated government software systems improve data integrity and lay an essential foundation for federal and local government agencies to share information more consistently. Data sets do not need to be exhaustively replicated and sent to users in other departments. Instead, information is housed on one cloud-based platform and can be accessed by staff at other facilities or off-site government contractors.
The interface of various types of government software sub-systems creates a single (and powerful) unified system. Information such as safety alerts and public health data is easily communicated across organizational boundaries. This dramatically curtails potential redundancies of administrative tasks, data analysis, and communications. (It is important to note that unnecessary redundancies can increase the chances of errors and reporting inaccuracies).
A connected experience means that important information is no longer locked away in individual silos. Cloud platform access ensures authorized employees no longer need to call a manager to access a computer hard drive locked away in another office.
Staying Within Budget and Maximizing Revenue
The improved efficiencies facilitated by state-of-the-art integrative software products enable staff to increase productivity and therefore maximize revenue of all government operations in several ways:
- Saving time with a smooth and seamless workflow
- Minimizing and eliminating the need for manual data entry
- Faster response times to customer requests and concerns
- Easy and fast configurations with iPaaS unified systems
- Minimizing the need for error correction
- Collaboration and coordination with colleagues to improve operations
- Minimizing and eliminating the need to collect or store multiple identical data sets
- No-code Connectors
The development team at Velosimo is proud to offer easy-to-use, no-code integration connectors. In addition, they are ready-made and can be used immediately upon purchase. The connectors can seamlessly interface with your existing legacy systems. Therefore a complete overhaul of all computer systems is not necessary. The connectors and platform are configured to current existing subsystems, allowing for more budgetary flexibility than other software products in the industry.
The Value of Adaptability and Agility
A goal of any federal, state or local government agency is to ensure that software solutions offer convenient access to citizens of the community as well as departmental staff. No-code processes are undoubtedly the most user-friendly of available applications.
A positive user experience in the world of e-government equates to ease of use, compliance, timeliness, and accuracy. These positive outcomes, which relate to customer satisfaction, should be considered a high priority in the IT budget.
When considering government software solutions for your organization, consider the following questions:
- Will my chosen system be beneficial and user-friendly for my staff and citizens?
- Is the system flexible and agile? Will it quickly and easily connect to new solutions as my team regularly responds to emerging service demands?
- Will it help me avoid the costly replacement of my current legacy system(s)?
- How well will the iPaaS system integrate with other digital subsystems?
- Will it help prevent costly duplicative data entry mistakes and other errors?
- Will it facilitate a seamless, uninterrupted user experience for my staff and citizens, thus avoiding customer dissatisfaction and employee frustration?
The Mission of Velosimo is simply this: "Powering a More Connected Government."
We are committed to providing your government organization with a predictable, consistent, and foolproof system. We have been fortunate to achieve success and extreme satisfaction with many cities, state, and county governments. We provide valued support to smaller towns and large government organizations such as the State of California.
To learn more about how Velosimo CEO and founder Kris Trujillo has ushered in the Connected Revolution, see his interview on ICYMI Gov Tech. It's been a fantastic journey for Kris and his colleagues.
Contact Us to Get Started!