Automatically synchronize Tyler Munis UB Work Orders with your Asset Management system

Tyler Munis Utility Billing to Cityworks Integration Connector

Using the productized Velosimo integration, agency staff can easily sync Work Orders between Tyler Munis Utility Billing and Cityworks. The connector helps reduce duplicate data entry, enabling a more efficient work stream for staff. 

Tyler Munis Utility Billing to Cityworks

Automated Work Order data synchronization between Tyler Munis Utility Billing and Cityworks.

  • Automatically transfer Tyler Munis Utility Billing Work Orders to Cityworks
  • Easily create configurations for different Work Order types
  • Initial comment and final comment are transferred between Tyler and Cityworks
  • Address information is geocoded from Tyler into Cityworks 
  • Cityworks custom field data can be used to update Tyler Work Order information. (Example - new meter reading)
  • Automatically close Tyler Work Orders by closing the Cityworks Work Order
  • Velosimo maintains the connector if either endpoint (Cityworks/Tyler) publishes changes that impact the connector
  • Supports Cityworks On-Premise and Cloud 
  • Required Tyler API License: Enterprise Service Requests Toolkit
  • Quick and easy setup and maintenance designed for business users
  • Insight into transactions, smart recovery activities, and connected system outages

See the video that shows the flow of information between Tyler Munis Utility Billing to Cityworks Integration Connector

 

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