By automatically synchronizing Heartland payment activity with Accela records, Fresno can better align payment information across departments. This gives staff greater visibility into transaction status, helps minimize follow-up on payment discrepancies, and supports a more seamless, consistent payment experience for residents.
Built on Velosimo Connect's modern, no-code integration platform, the Heartland-to-Accela connector enables the City to deploy and maintain the integration without the cost, complexity, or risk of custom development. As a productized integration, it provides a proven, reliable connection between payment processing and core permitting workflows while simplifying ongoing maintenance and future upgrades.
“Payment reconciliation can create a lot of extra work for government teams, especially when systems do not communicate clearly,” said Maury Blackman, CEO of Velosimo. “By connecting Heartland and Accela with Velosimo Connect, Fresno is giving staff a better way to manage payment activity while supporting a smoother experience for the community.”
About Velosimo
Velosimo is the government iPaaS (Integration Platform as a Service) provider that delivers no-code connectors to unify systems like Accela, Cityworks, Laserfiche, OpenGov, Tyler Technologies, and more. With purpose-built integrations for public sector workflows, Velosimo empowers agencies to automate processes securely, reliably, and at scale.